Privacy Policy

Last updated 12 June 2026

This policy explains how we handle personal data under the UAE Personal Data Protection Law (PDPL) and the EU General Data Protection Regulation (GDPR). It is a transparency-first template; have a lawyer review it for your jurisdiction before commercial reliance.

Phennexia LLC (Sheridan, Wyoming, United States) ("AhlaTap", "we") operates the AhlaTap Service. This policy describes what personal data we collect, why, how we protect it, and the rights you have.

1. Data we collect

2. How we use data

To provide and secure the Service, process payments, send transactional email (verification, receipts, order and lead notifications), provide analytics, and comply with law. We do not sell your personal data.

3. Controller and processor roles

For your account and profile data, AhlaTap is the controller. For lead data you capture from your visitors, you are the controller and AhlaTap is the processor, we process that data only on your instructions to provide the Service. A Data Processing Agreement is available to Company customers on request.

4. Sub-processors

We use the following sub-processors to run the Service:

Sub-processorPurposeLocation
StripePayments & subscriptionsUS / EU
ResendTransactional emailUS
Cloudflare R2Image & file storageGlobal edge
MongoDB AtlasApplication databaseConfigurable region
VercelApplication hostingGlobal edge

5. Legal bases

We rely on: performance of a contract (to provide the Service), legitimate interests (to secure and improve it), consent (for lead capture and marketing email), and legal obligation (tax, accounting). Lead capture forms record a consent timestamp.

6. Retention

We keep account and profile data while your account is active and for a reasonable period afterward to meet legal and accounting obligations. You can delete profiles, leads and your account at any time; deletion requests are honoured promptly.

7. Your rights

Under PDPL and GDPR you may, subject to law:

To exercise any right, email contact@ahlatap.com. If you are an end-user whose details a company captured through AhlaTap, contact that company (the controller) first; we will assist them.

8. Security

Passwords are hashed (bcrypt), sessions are signed, transport is encrypted (HTTPS), and access to production data is restricted. No system is perfectly secure, but we take reasonable technical and organisational measures to protect your data.

9. Cookies

We use a single essential cookie to keep you signed in. We do not use third-party advertising or tracking cookies. Aggregate analytics are first-party and tied to profiles, not to identified individuals.

10. International transfers

Our sub-processors may process data outside your country. Where required, transfers are covered by appropriate safeguards such as standard contractual clauses.

11. Contact

Privacy questions or requests? Email contact@ahlatap.com.